Terms and conditions

Last updated: 30 August 2026

These terms govern the use of voxalized.com (the "Platform") and every purchase of a vocal license through it. Please read them before you buy. Singers who sell through the Platform additionally accept the Singer terms.

1. Who we are

The Platform is operated by Voxalized, Kilian Kramer, Friesischer Bogen 17, 24983 Handewitt, Germany — support@voxalized.com (see the Imprint).

2. What Voxalized is

Voxalized is a marketplace for vocal recordings ("vocals") created by independent singers. Singers upload their vocals, set the prices and choose the license type; producers buy a license to use a vocal in their own music. The rights to a vocal are granted to you by the singer under the personalised license agreement issued with your purchase; Voxalized sells the license on the singer's behalf, collects the payment, delivers the files and issues the receipt. Your contractual partner for the purchase is Voxalized; your licensor is the singer named in the license agreement.

3. Account

You may browse and buy without an account; an account keeps your purchases, downloads and license agreements in one place and is required for selling. You must be at least 18 years old. Keep your password confidential and tell us immediately if you suspect misuse. Your account information must be accurate and kept up to date. Display names and handles must not infringe the rights of others or be offensive.

4. Licenses

Each vocal is offered under one of these license types; the details, the included files and the price are shown on the vocal's page before you buy, and the full text is in the license agreement you receive.

• Non-exclusive license — the vocal may be licensed to several producers. Depending on the tier you choose (for example Entry or Professional) you receive lead vocals, harmonies, stems, MIDI and lyrics as listed. You may record, produce, release and monetise your song containing the vocal on all platforms and keep the royalties of your song.
• Exclusive license — sold once. After your purchase the listing is closed and the singer will not license the vocal again. Unless the agreement says otherwise, exclusive vocals may not have been used previously.
• Cover vocals — a vocal performance of an existing song. The singer licenses the recording and the performance only. The underlying composition (lyrics and melody) belongs to its authors and publishers; obtaining the rights needed to release a cover (mechanical, synchronisation or other licenses) is your responsibility.

What you may never do, whichever license you hold: resell, sublicense or give away the vocal files as such (including as samples, in sample packs, or on other marketplaces), claim to be the singer, use the singer's name or likeness to endorse anything without their consent, or use the vocal for content that is unlawful, hateful or discriminatory. The singer remains the owner of the recording; you own your song.

5. Prices and payment

Prices are shown in euros. VAT is calculated at checkout based on your country and, for businesses, your VAT ID, and is shown before you pay. Payment is processed by Stripe; available methods (cards, PayPal, local methods) are shown at checkout. By paying you confirm that you are entitled to use the payment method. Prices may change at any time before you order; the price shown at checkout is the price you pay.

6. Ordering and delivery

Adding a vocal to the basket is not yet an order. Your order is placed when you complete the payment at Stripe; the contract is concluded when we confirm the payment and provide your downloads. You then receive the files as download packages and your personalised license agreement as a PDF — immediately on the confirmation page and, with an account, permanently under Account → Purchases. Download links are personal and must not be shared. Keep your own copies; we make reasonable efforts to keep downloads available but do not promise unlimited availability.

We may refuse or cancel an order where the vocal is no longer available (for example an exclusive vocal sold to someone else moments earlier), where the price or description contained an obvious error, or where we suspect fraud or an unauthorised transaction. Payments already made are refunded in such cases.

7. Digital products — no returns

Everything on Voxalized is a digital download. There is nothing to send back: once your download is available, the purchase is final and cannot be returned or refunded — except where a file is faulty (see section 8). At checkout you confirm that you want the files delivered immediately and that you thereby lose your statutory right of withdrawal.

Statutory withdrawal notice (consumers in the EU). By law you have the right to withdraw from a distance contract within 14 days without giving any reason; the period runs from the day the contract is concluded. For digital content not supplied on a physical medium this right expires as soon as we begin performance — when the download is made available — provided you expressly agreed to this and acknowledged the loss of your right of withdrawal, which is exactly what the checkout asks of you.

8. Defects

Statutory rights for digital content apply. If a file is faulty (for example damaged or not what the listing describes), write to support@voxalized.com and we will provide a corrected file or refund the purchase.

9. Selling on Voxalized

Singers need a singer account, accept the Singer terms and complete identity and payout verification with our payment provider. Singers guarantee that they own the rights to every vocal they upload, that no third-party rights are infringed, and that cover vocals are labelled as such. Voxalized reviews uploads before they go live, may decline or remove vocals, and pays singers their share of each sale after taxes and payment fees according to the Singer terms.

10. Content and conduct

You are responsible for everything you upload or publish (vocals, artwork, texts, profile images). Do not publish content that is unlawful, infringing, defamatory, discriminatory, pornographic, malicious (malware) or spam, and do not impersonate anyone. We may remove content and suspend or terminate accounts that violate these terms.

Notice and takedown. If you believe content on the Platform infringes your rights, email copyright@voxalized.com with a description of the work, the URL of the infringing content, your contact details and a statement that you are the rights holder or authorised to act for them. We will examine the notice, remove infringing content and inform the uploader.

11. Intellectual property of the Platform

The Platform — its design, software, texts, logos and trademarks — belongs to Voxalized or its licensors and may not be copied or used without permission. Vocals belong to the singers who upload them. Feedback you send us may be used to improve the Platform without obligation to you.

12. Availability

We aim for the Platform to be available around the clock but cannot promise uninterrupted or error-free operation. Maintenance, updates and events outside our control may cause interruptions.

13. Liability

Voxalized is liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and for guarantees expressly given. For slight negligence Voxalized is liable only for breach of essential contractual duties (duties whose fulfilment makes proper performance of the contract possible and on which you regularly rely), limited to the foreseeable damage typical for this kind of contract. Any further liability is excluded. This does not limit your statutory rights as a consumer.

Voxalized does not create the vocals and is not liable for their content beyond the notice-and-takedown procedure in section 10; the singer is responsible for the rights in the vocals they sell.

14. Termination

You may close your account at any time under Account or by emailing us; purchases and license agreements remain valid, and we keep the records required by law. We may terminate accounts that breach these terms, after notice where reasonable.

15. Governing law and disputes

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection provisions of the country where you habitually reside remain unaffected. The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr; we are neither obliged nor willing to participate in dispute resolution before a consumer arbitration board. If you have a concern, please contact us first — most issues are solved quickly by email.

16. Changes to these terms

We may change these terms for good reason (legal changes, new features, security). Changes are announced on the Platform and, for account holders, by email at least 30 days before they take effect; they do not apply retroactively to purchases already made. If you do not agree, you may close your account.

17. Miscellaneous

Should a provision of these terms be invalid, the remaining provisions remain in force. These terms are written in English; where a translation is offered, the English text prevails.

18. Contact

support@voxalized.com